FAQ

When do I have to pay?

The payment needs to happen after the tutor has confirmed the session, before the session takes place. The payment will go through PayGate which is a credit card payment gateway.

How do I pick a tutor?

The criteria you use to choose tutors is entirely up to you.

How much does a tutor session cost?

The pricing does vary owing to the fact that tutors decide their own rate per hour.

How do I contact the tutors?

Once you as the student request for a session and the tutor has accepted. Tuta-Me provides a messaging platform through which both parties can communicate.

Where will the lessons be held?

It is up to you and your teacher. We strongly recommend meeting your teacher for the first few times in a public place such as a quiet cafe or a public library or your school/university library.

Do you have a cancellation policy?

Yes, we do what we can to avoid cancellation but it is done within a 24-hours cancellation policy.

call (073)-611-4237
mail support@tuta-me.co.za
question_answer FAQ